To trouble shoot the BEAT BP cuff or the Smart Balance scale you can use some of the video tutorials below.

VIDEO - How to sync you Smart Balance Scale

VIDEO - How to sync with your BEAT Blood Pressure Cuff

My cuff is too small. How can I measure my blood pressure?

Other Smart Devices & Integrations (tracker, scale, third-party)

If these are not helpful please contact Tech Support from the New Start Medical app top left menu dropdown or call:

(917) 694-7252